Privacy policy
Terms of Service
Effective Date: March 13, 2025
Last Updated: April 1, 2026
Overview
Welcome to Swiftsurprise. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Swiftsurprise.
Swiftsurprise operates this website and store, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to deliver and improve these Services.
These Terms of Service, together with all policies referenced herein, govern your access to and use of our Services. By visiting, browsing, purchasing from, or otherwise interacting with our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use or access our Services.
Section 1 – Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction of residence, or that you have provided consent for any minor dependents using the Services on devices you own or manage.
To access certain features of the Services, including placing orders, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information provided is accurate, complete, and up to date.
You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account. Accounts may not be transferred, assigned, or sold to another party.
Section 2 – Products and Services
We strive to display our products and services as accurately as possible. However, colors, sizes, and product appearances may vary depending on your device settings and display configurations.
We do not guarantee that products or services purchased through our store will fully meet your expectations or appear exactly as displayed online.
Product descriptions, pricing, availability, and specifications may change at any time without prior notice. We reserve the right to discontinue products or limit quantities offered to any customer, geographic region, or jurisdiction.
Section 3 – Orders
Placing an order constitutes an offer to purchase. Swiftsurprise reserves the right to accept, reject, modify, or cancel any order at our sole discretion.
Orders are considered accepted only after payment has been successfully processed and confirmation has been issued. We encourage customers to carefully review all order details before submission, as cancellations may not be possible after acceptance.
If an order is rejected, modified, or canceled, we will attempt to notify you using the contact information provided during checkout.
Purchases are subject to our Refund Policy. By placing an order, you represent that products purchased are intended for personal use only and not for commercial resale or export.
Section 4 – Pricing and Billing
Prices, promotions, discounts, and product availability are subject to change without notice. The price charged for a product will be the price displayed at the time your order is placed.
Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, or import charges.
You agree to provide accurate and complete payment and account information for all purchases made through our Services.
By submitting payment information, you represent and warrant that you are authorized to use the selected payment method and that all charges incurred will be honored by your payment provider.
Section 5 – Shipping and Delivery
Delivery times provided by Swiftsurprise are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or events beyond our control. Risk of loss and ownership of products pass to you once products are transferred to the shipping carrier.
Section 6 – Intellectual Property
All content available through the Services, including trademarks, logos, text, graphics, images, videos, product descriptions, and website design, is owned by or licensed to Swiftsurprise and is protected by intellectual property laws.
You may use the Services solely for personal and non-commercial purposes. You may not reproduce, distribute, modify, publish, copy, sell, or exploit any content from the Services without prior written permission.
Unauthorized use of our intellectual property may violate applicable copyright, trademark, and other laws.
Section 7 – Optional Tools
We may provide access to third-party tools or services that we do not control or monitor.
Such tools are provided “as is” and “as available” without warranties or endorsements of any kind. Your use of optional third-party tools is entirely at your own risk and subject to the respective provider’s terms.
Section 8 – Third-Party Links
Our Services may contain links to third-party websites or platforms. We are not responsible for examining or evaluating the content, accuracy, privacy practices, or policies of any third-party websites. Accessing third-party websites is done entirely at your own risk.
Section 9 – Relationship with Shopify
Swiftsurprise is powered by Shopify, which enables us to provide our Services. However, all sales transactions occur directly between you and Swiftsurprise. Shopify is not responsible for products, purchases, refunds, or disputes arising from transactions conducted through our store.
Section 10 – Privacy Policy
Your use of our Services is also governed by our Privacy Policy. By using the Services, you acknowledge that you have reviewed and understood our Privacy Policy and Shopify’s applicable privacy practices.
Section 11 – Feedback and User Submissions
Any feedback, suggestions, reviews, comments, or other submissions you provide to us may be used by Swiftsurprise without restriction or compensation.
By submitting content, you confirm that you own the rights to such content and that it does not violate any third-party rights or applicable laws.
Section 12 – Errors and Inaccuracies
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors and to update or cancel orders where necessary without prior notice.
Section 13 – Prohibited Uses
You may use the Services only for lawful purposes. You agree not to:
• Violate any applicable laws or regulations.
• Infringe upon intellectual property rights.
• Upload malicious software or harmful code.
• Attempt unauthorized access to the Services.
• Use automated tools, bots, or scraping technologies without permission.
We reserve the right to suspend or terminate access to the Services if these Terms are violated.
Section 14 – Agents and Automated Systems
Any automated software, AI system, bot, or agent accessing the Services must clearly identify itself and comply with all applicable technical and operational requirements established by Swiftsurprise.
We reserve the right to restrict, block, or limit automated access to the Services at our discretion.
Section 15 – Termination
We may suspend or terminate your access to the Services at any time without notice if we believe you have violated these Terms or applicable laws. Any obligations or liabilities incurred prior to termination will survive termination.
Section 16 – Disclaimer of Warranties
The Services and all products provided through the Services are offered “as is” and “as available” without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Section 17 – Limitation of Liability
To the fullest extent permitted by law, Swiftsurprise and its affiliates, partners, employees, service providers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.
Section 18 – Indemnification
You agree to indemnify and hold harmless Swiftsurprise, Shopify, and their affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms or misuse of the Services.
Section 19 – Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable to the fullest extent permitted by law.
Section 20 – Entire Agreement
These Terms, together with any related policies posted on the website, constitute the complete agreement between you and Swiftsurprise regarding your use of the Services.
Section 21 – Assignment
You may not assign or transfer your rights or obligations under these Terms without prior written consent. Swiftsurprise may assign these Terms without restriction.
Section 22 – Governing Law
These Terms and any disputes arising from them shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Swiftsurprise is headquartered.
Section 23 – Changes to Terms
We reserve the right to modify or update these Terms of Service at any time. Changes will become effective upon posting to our website. Continued use of the Services following such updates constitutes acceptance of the revised Terms.
Section 24 – Contact Information
If you have any questions regarding these Terms of Service, please contact us:
No. 45, Kamadhenu Nilaya,
Ground Floor, Manjunatha Layout,
Varthur, Bengaluru,
Karnataka 560087, India
Phone: 9380346008
UDYAM Registration: UDYAM-KR-03-0593541